Frequently Asked Questions

Everything you need to know about gear, shipping, and the Storm.

When will my Seattle Storm jersey ship?

Standard orders are processed within 2-3 business days. During the WNBA season or high-demand periods, processing may take up to 5 business days before your gear departs our facility.

What is your return policy for fan gear?

We accept returns on unworn, unwashed items with original tags within 30 days of purchase. Please note that customized jerseys and final sale clearance items are not eligible for return.

Do you offer international shipping for global fans?

Yes, we ship Storm merchandise worldwide. International shipping rates and delivery times vary by country and are calculated at checkout.

How do I ensure I am buying the correct size?

Each product page includes a detailed size chart. WNBA jerseys are available in various cuts, including Explorer, Rebel, and Hero editions; we recommend reviewing the specific measurements for each style.

Can I track my order once it has been placed?

Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress to your doorstep.

What payment methods do you accept?

The Seattle Storm Team Shop accepts all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.